Wednesday March 10, 2010 5:30 – 7:00 pm, Welcome Reception in the Exhibit Hall
Thursday, March 11, 2010 – Main Conference Day One
7:30-8:30
Registration and Breakfast in the Exhibit Hall
8:30-8:45
Opening Remarks and LMA Annual Report
Nathan Darling, Director of Client Development & Marketing, Van Ness Feldman, P.C.
8:45-9:00
Your Honor™ Awards Announcements – Part One
9:00-10:30
Keynote Event
Andrew Zolli, Founder, Z+ Partners
Bruce McLean, Chairman, Akin Gump Strauss Hauer & Feld LLP
Bruce A. James, CEO/ Managing Partner, Brownstein Hyatt Farber Schreck, LLP
Katherine D’Urso, Chief Marketing Officer, King & Spalding
Peter Zeughauser, Chairman, Zeughauser Group
Moderator:
Ashby Jones, Legal Editor, Wall Street Journal
10:30-11:00
Networking and Refreshment Break in the Exhibit Hall
11:15-12:45
Concurrent Breakout Sessions
Track One – The Business of Law
Recovery: Refocusing the Inside Counsel/Outside Counsel Partnership to Maximize Profitability
Presenter:
Harris E. Berenson, Esq., Assistant Vice President/Chief Counsel, Liberty Mutual Property, and Senior Counsel, Liberty Mutual Insurance Company
Examining the Current Use of Alternative Fee Arrangements
Presenters:
Lindley J. Brenza, Partner, Barlit Beck Herman Palenchar & Scott LLP
Reed S. Oslan, P.C., Partner, Kirkland & Ellis LLP
Moderator:
Gabriel Miller, General Counsel, Sokolove Law
Track Two – Business Development
Transitioning from a Marketing to a Business Development Mindset
Presenters:
José Cunningham, Chief Marketing & Business Development Officer, Crowell & Moring LLP
Anne Malloy Tucker, Chief Marketing Officer, Goodwin Procter LLP
Tactical Approaches for Developing Key Marketing Initiatives that Align with the Firm’s
Presenters:
Nathaniel G. Ford, Partner, Faegre & Benson LLP
Silvia L. Coulter, Vice President and Chair, Client Development and Growth Practice, Hildebrandt
Track Three – Client Service
Developing a Long Term Key Client Initiative
Presenters:
Iris Jones, Chief Business Development & Marketing Officer, Chadbourne & Parke LLP
Amy Romaker, Director of Client Service Teams, Sheppard Mullin Richter & Hampton LLP
Relevance: Relationships: Revenue – Pathways to Profitability through Client Loyalty
Presenters:
M. Christie Hind, Principal, Akina
Tracy LaLonde, Partner, Akina
Katalin Vlaskovits, Marketing Manager, Gibson, Dunn & Crutcher LLP
Track Four – Public Relations
“Wear Shoes That Match, and 7 Other Things I’ve Learned Working with Lawyers in 25 years.”
Presenter:
Joshua Peck, Senior Manager, Media Relations Duane Morris LLP
Establishing a Comprehensive PR Strategy
Presenters:
Elizabeth Kennedy, Director, Strategic Business Development, Mayer Brown LLP
Brian Pitts, Assistant Director of Public Relations, Mayer Brown LLP
12:45-2:00
Hall of Fame Lunch and Your Honor™ Award Announcements – Part Two in General Session Room
2:00-2:30
Dessert in the Exhibit Hall
2:30-3:30
Concurrent Breakout Sessions
Track One – The Business of Law
Current Macro Economic Trends and the Impact on Practice Areas
Presenters:
Adam L. Stock, Director of Marketing and Business Development, Allen Matkins Leck Gamble Mallory & Natsis LLP
John Hodder, Chief Marketing Officer, Paul, Weiss, Rifkind, Wharton & Garrison LLP
Michael Grant, Partner, Business Analysis, ShiftCentral Inc.
Track Two – Business Development
RFP Best Practices and Emerging Trends
Presenters:
Christopher W. Batio, Director of Marketing & Business Development, Pierce Atwood LLP
Jeff Baron, Director, National Pursuit Team for New Business Development , PricewaterhouseCoopers LLP
Track Three – Strategy
Why Strategic Planning Matters – Especially Now
Presenters:
David Woods, Chief Marketing Officer, Kelley Drye & Warren LLP
Mark C. Elliott, Director of Marketing, Robison, Curphey & O’Connell
Katherine M. Miletich, Marketing Director, Sidley Austin LLP
Moderator:
Ross Fishman, CEO, Fishman Marketing, Inc.
Track Four – New Media
Leveraging Social Networking – Real World Applications of Web 2.0 That Have Led to
New Business
Presenters:
John M. Byrne, Director of Communications Drinker Biddle & Reath LLP
Eric J. Sinrod, Partner, Duane Morris LLP
John J. Buchanan, Chief Marketing Officer, Howard Rice Nemerovski Canady Falk & Rabkin
Moderator:
Darryl Cross, Vice President, Client Profitability LexisNexis
Additional Breakout: CMO Roundtable Discussions
3:30-4:00
Networking and Refreshment Break in the Exhibit Hall
4:00-5:30
Concurrent Breakout Sessions
Track One – Leadership 2.0
Social Media Strategies for Small to Mid-Sized Law Firms
Presenters:
Heather Morse-Milligan, Director of Marketing Barger & Wolan LLP
Russell Lawson, Marketing Director, Sands Anderson Marks & Miller, P.C.
Moderator:
Jayne L. Navarre, Director, Law Gravity LLC
Getting the Most – and Best – Out of Your Staff
Presenters:
Dawn Gertz, Chief Marketing Officer, Davis & Gilbert LLP
Susanne Mandel, Chief Marketing & Business Development Officer, Lowndes, Drosdick, Doster, Kantor & Reed, P.A.
Track Two – Business Development
Fresh Approaches for Honing your Attorney Coaching and Negotiation Skills
Presenters:
James J. Stapleton, Chief Marketing Officer Fenwick & West LLP
Beth Cuzzone, Director of Business Development Goulston & Storrs
Process Improvement: Legal Lean Sigma™ for Law Firms
Presenters:
Theresa F. Bomba, Manager of Marketing & Communications, Goulston & Storrs
Laura Colcord, Co-Developer, Lead Instructor, LSSO’s Process Improvement Certification Courses
Track Three – Strategy
The Rising Role of the Law Firm Business Manager
Presenters:
Andrea Christman, Business Manager, Tax Group, Sutherland Asbill & Brennan LLP
Sheri L. Palomaki, Business Manager, Energy & Environmental Group, Sutherland Asbill & Brennan LLP
Felice Wagner, Chief Business Development Officer, Sutherland Asbill & Brennan LLP
Creative Strategies for Better Managing Limited Marketing Resources
Presenters:
Jody E. Maier, Chief Marketing Officer and Managing Director, Kramer Levin Naftalis & Frankel LLP
Annie Lombroia, Chief Results Officer, Stanislaw Ashbaugh LLP
Track Four – Public Relations
Paving your Path to Client Focused Communications – The Intersection of PR and Business Development
Presenters:
Bruce McLean, Chairman, Akin Gump Strauss Hauer & Feld LLP
Catherine McGregor, Managing Editor, Chambers and Partners
Kathleen Reichert, Chief Marketing Officer, Mayer Brown LLP
David Brown, Editor in Chief, The National Law Journal
Moderator:
Sheila Turner, PR and Crisis Communications Consultant
Managing the Media When Crisis Strikes
Presenters:
Eleanor Kerlow, Senior Public Relations Manager Hunton & Williams LLP
Cari Brunelle, Vice President, Jaffe Associates
Additional Breakout: CMO Roundtable Discussions
5:30
End of Conference Day One
6:30
LMA Night Out
Friday, March 12 – Main Conference Day Two
8:00-9:00
Breakfast in the Exhibit Hall
9:00-10:00
Concurrent Breakout Sessions
Track One – Professional Development
Enhancing Your Leadership Role Within Your Firm — Establishing and Gaining Credibility
Presenters:
Linda P. Williams, Chief Marketing Officer Finnegan, Henderson, Farabow, Garrett & Dunner, LLP
Mary C. Kimber, Chief Marketing Officer, Patton Boggs LLP
Track Two – Business Development
Creating and Implementing a Sales and Business Development Culture in Your Firm
Presenters:
Timothy B. Corcoran, Senior Consultant, Altman Weil, Inc.
Melanie Green, Director of Business Development and Marketing, Baker & Daniels LLP
Robert D. Randolph, Jr., Director of Marketing and Business Development, Bryan Cave LLP
Steven M. Bell, Chief Client Development Officer Womble Carlyle Sandridge & Rice, PLLC
Moderator:
Patrick Fuller, Managing Account Director, Hubbard One
Track Three – Strategy
Developing Metrics for Measuring your Marketing ROI
Presenters:
Julie P. Meyers, Chief Marketing Officer, Burns, White & Hickton, LLC
David McCann, Communications Manager, Snell & Wilmer LLP
Ellen R. Musante, Director of Client Services Steptoe & Johnson LLP
Track Four – Public Relations
A Practicum: A Hands-on Exercise in How to Successfully Develop and Pitch a Story
Presenters:
Barbara H. Brown, Director of Marketing & Business Development, Meagher & Geer PLLP
Joshua Schneck, President & Founder, Snow Communications, Inc.
10:00-10:30
Networking Refreshment Break in the Exhibit Hall
10:30-11:30
General Session: What We Love Most About Our Lawyers – A Client Panel
Eric Hilty, Senior Vice President and Assistant General Counsel, Apartment Investment and Management Company (AIMCO)
Carmel Gill, Corporate Counsel, Legal Department, Level 3 Communications
Jeffrey K. Reeser, Vice President and Secretary Newmont Mining Corporation
Julie DeCecco, Associate General Counsel, Director of Litigation, Sun Microsystems, Inc.
Moderator:
Michael B. Rynowecer, President and Founder, The BTI Consulting Group
11:30-1:00
Concurrent Breakout Sessions
Track One – Service Side
Managing Your Professional Reputation
Presenter:
Shari Harley, Owner, Candor Matters. Ask More. Assume Less.™
Law Firm Budgeting Trends
Presenters:
Kim A. Perret, Director of Marketing & Business Development at Hunton & Williams LLP
Nathalie Daum, Director of Marketing, Lewis and Roca LLP
Ramona Cyr, Director of Business Development and Marketing, Luce Forward
Kelly Annis, Client Relations Manager, The Stolar Partnership LLP
Moderator:
Jeffrey Morgan, Principal, Moiré Marketing Partners
Track Two – Business Development
Practical Applications and Real-World Tactics for Harnessing the Power of the Internet and Research Databases for Competitive Intelligence
Presenters:
Keith McLemore, Senior Vice President, Marketing Systems/Strategy, Cooley Godward Kronish LLP
Ellen Taverner, Chief Marketing Officer, Gibson, Dunn & Crutcher LLP
Leveraging Knowledge Management to Increase Efficiency and Improve Your Firm’s Bottom Line
Presenters:
Meredith Williams, Director of Knowledge Management, Baker Donelson Bearman Caldwell & Berkowitz P.C.
Patrick V. DiDomenico, Chief Knowledge Officer Gibbons P.C.
Rob Saccone, Vice President & General Manager XMLAW
Track Three – Client Service
Current Best Practices for Creating Substantive and Successful Client Teams
Presenters:
Maria Zagalis, Associate Director of Business Development, Arent Fox LLP
Lise Monette, Chief Marketing Officer, Ogilvy Renault LLP
Andrew Fleming, Senior Partner, Business Law Group, Ogilvy Renault LLP
Creating and Sustaining a Successful Client Feedback Program
Presenters:
Doug Hoover, Director, Client Development & Growth, Bowman and Brooke LLP
William Lee Thurston, Managing Partner, Burr & Forman LLP
Kathleen A. Flynn, Chief Marketing Officer Sedgwick, Detert, Moran & Arnold LLP
Vickie Spang, Chief Marketing Officer, Sheppard Mullin Richter & Hampton LLP
Nancy Mangan, Senior Consultant and Client Growth Specialist, Wicker Park Group
Track Four – Marketing Technology
The Marriage of CRM & ERM
Jennifer L. Smuts, Director of Marketing, Connolly Bove Lodge & Hutz LLP
John Veldkamp, Business Development Systems Manager, Latham & Watkins LLP
Susan Brelus, Chief Development Officer, Squire, Sanders & Dempsey LLP
The Digital Firm 2015 – The Changing Face of Professional Services Marketing Communications
Opening Remarks:
Anthony Green, President, Concep
Moderator:
Dwain Thomas, Managing Director, Concep
Panelists:
Susan M. Snyder, Senior Consultant, Hay Group
Jodie Kaminsky, Vice President, J.P. Morgan, Asset Management
Royal Simpkins, Firmwide Communications Manager, Sedgwick, Detert, Moran & Arnold LLP
1:00-2:00
Lunch in the Exhibit Hall
2:00-2:15
Your Honor™ Awards Announcements – Part Three
2:15-3:30
M.O.R.E. Roundtable Discussions
3:30
End of Conference
