Shabbat Shalom. I think I’m going to go dark.

I had a day yesterday like no other.

It began with the snake’s lunch getting loose (found later that day, by the Sports Dude, in the nanny’s lunch … ick factor 100 on a scale of 1 to 10).

Business meeting.

Major family drama. Which, having four siblings meant long calls with my mom, older sister, younger sister, brother, former brother-in-law, back to my mom, quick one with younger sister, long one with older sister, and closing the night off with my brother. Lucky for me, baby sister just had a baby, so one less phone call. Oh, crap. I just realized no one called our dad.

Then my daughter opened up about all the drama that’s been going on with her circle of friends. I so hate 7th grade.

One of my Girl Scout families popped by to pick up some more cookies. Then panic sets in as I realized, at 10:00 pm, I had yet to order all the cookies for our booths this weekend.

Oh, and work in between all of this.

Taking that all into consideration, one of the first articles to hit my stream this morning was Tech’s Best Feature: The Off Switch.

It’s Friday evening. The smells of rosemary chicken and freshly-baked challah fill the house. My daughters, 3 and 9, sigh as I gently detach the iPads from their laps. One by one, our screens are powered down. My husband, Ken, is usually the last holdout, in his office, madly scrambling to send out just one last email before the sun sets. Then he unplugs too. We light the candles, and sit down to a sumptuous meal.

I’m prepared. I’ve printed out the next day’s schedule, along with maps and phone numbers that live on my cell phone. Most people in our lives know they will not be able to text, tweet, email, Facebook, chat, or Skype with us for 24 hours. If they want to reach us, they call our landline. Or they come over.

And so it has gone, every week for three years. Our “tech Shabbat” lasts from sunset on Friday until sunset on Saturday.

I thought it was a God shot, until I realized that today is National Day of Unplugging. So it’s a coincidence. Yet I don’t believe in coincidences. DEFINITELY a God shot.

I have fear around unplugging. I want to blame it on the fact that I would have to unplug not only myself, but a teenaged girl, her tweener sister, and the Sports Dude. Too many moving parts. What if there’s an emergency? (oh, yeah, I have a landline, too.)

Yikes. What an order. Can I go through with it?

It’s not like I haven’t done it before.

Both the Sports Dude and I unplugged during our honeymoon, and our world did not come to a crashing end. I even blogged (irony) about it here: I think the Hippies were on to something:

The Sports Dude and I just returned from our honeymoon to New Orleans where we departed for a four-night cruise to Cozumel, Mexico.

The Sports Dude and I headed off to Mexico via Carnival

As we made our way down the Mississippi we knew we’d lose 3G reception at some point, so we snapped some pictures and got them posted to Facebook before we went dark.

We had no cell phone, 3G or WiFi for three entire days, as in 72+ hours.

For three days my iPhone 4, which is usually in my hand or on my person somewhere where I can easily hear/feel the phone ringing, sat in the safe in our stateroom.

For three entire days I lounged around the pool with my fully loaded Nook enjoying my summer time reading. I blew through The Lincoln Lawyer, and made headway through New York: The Novel (an 800+ page volume that would normally NEVER make it onto my poolside reading list. I love my Nook).

We unplugged for four days, and they were a blissful four days. Leaving my phone behind, allowed me to be present.

I gotta do this. I need to recapture that energy. I HAVE to recharge.

And, how lucky for me, I will not be alone. I don’t know if I’ll be able to get my family to participate, but I don’t need their permission to turn it all off for 24 hours.

But I don’t want this to be about the next 24 hours. I want it to be about reclaiming a part of my life.

unplug HMM

I’ll let you know how it goes. Yikes. I can do this!

 

ROI Calculator for Tickets

Oh, the bane of the marketing department’s existence: sports tickets. Let’s give a collective eye roll here. They suck time from the department. Too many lawyers use them to “entertain” quote “clients,” who are really personal friends. We know it. And yet, they can be an incredible business development tool, but it is so hard to measure their impact, and the financial investment.

Lucky for me, our client base is not based in Los Angeles, so I just buy tickets as we travel, and I use a broker.

My ticket guy, Matt Anis (who is FABULOUS and always takes care of me when I need tickets in a strange city) from Spotlight Ticket Management, Inc. just sent me their new Business Impact Calculator for sports tickets, and it looks like this: ROI Calculator

From Matt’s email to me:

The Company Ticket ROI Calculator brings together the expertise of the world’s top law firms, auditors, accountants, sports teams, and over 4,000 Spotlight customers into one simple step-by-step analysis of how much you can demand from your company tickets.

Highlighting the tax benefits, legal liabilities, and business impact of your current tickets, the no-cost ROI calculator is a necessary tool for any business with sports, concert, or theater tickets.

Click on the image to go to the live calculator.

I’m not sure how accurate it is, and there is an advanced calculator that you can use as well, but it’s the first time I have every seen anything like this come around, so play around, have fun, and let me know what you think.

I agree with Marissa Mayer – to a point

The world was a buzz yesterday with Yahoo! and Marissa Mayer‘s new policy banning working from home. Everyone seemed to have an opinion. And, for every opinion there was a counter opinion.

For every business leader who thought Yahoo! was wrong, there was another business leader who thought they were doing the right thing, for them.

I would have weighed in yesterday, but I was really swamped. I worked from home for a little bit. Took care of some personal business. And then headed into the office. Took care of business there, rushed home, said hi to everyone, changed out of my suit and into some jeans, and headed off to a personal meeting. I got home close to 10:00 and fell asleep watching the Top Chef finale — no spoilers please.

So you would think that I would personally be outraged by the new policy. I’m not. I get it.

I’m finally finding the time to weigh in, and I have to agree with the Wired Magazine:

Yahoo’s reported decision to bar employees from working from home has led to the predictable backlash: “Crusty old Yahoo just doesn’t get it!” And the predictable backlash to the backlash: “Today’s workers are so spoiled and entitled!”

I think the truth is somewhere in between these absolutes of either or. As my friend Tim Corcoran pointed out in his blog post, The Work from Home Calculus:, “Productivity + Inequality – Collaboration + Quality of Life – Cost” = business solution.

What is happening at Yahoo! this week is the solution to their calculus problem. And, thank God for men like Tim, because I don’t do math.

And while I don’t do math, I do, however, have a gut feeling. And my initial gut reaction is that Yahoo! had swung the pendulum too far with the working at home, and it got out of hand. There was no oversight, and there was too much resentment towards those taking advantage of the policy, and it was creating an unhealthy, unproductive, and non-creative working environment at Yahoo!

And now they are swinging it back. It will weed out those who are the slackers, hopefully bring some new energy into the halls of Yahoo! and a better work environment in time.

Is it just me, or do you see this as a Five Dysfunctions of a Team case study?

Eventually they will allow the pendulum to land somewhere in the middle, because that is the reality of our working world today. Or not. And I am not alone in this thought:

I think Marissa Mayer is way too smart for this to be the ultimate resolution of whatever challenge they’re facing,” says Tony Schwartz, the founder and CEO of The Energy Project, a consultancy to Fortune 100 companies that advocates for a more flexible workplace culture.

But the workers there will have a choice. They can not choose to commute into the office, or not. And not will mean finding another job.

In the meantime, Yahoo! will be able to measure this new policy, because I do believe that they did not make this decision in a vacuum.

There is something to be said for the energy created by people within an office. The brainstorming that takes place by the water cooler, or during cake day, or bumping into somebody and having an impromptu lunch meeting.

When taking a new job, I half jokingly say that I like my office to be somewhere between the men’s room and the kitchen. After a long conference call, people get up, go use the restroom, grab a cup of coffee, and look for someone to talk to as they stretch their legs. And there I am … open door with toys on my desk to welcome you in. And it works.

There is also something to be said for working at home as well. It allows me to maximize my time when commuting that day will make me less productive. Keeps me from taking sick days or personal days when I can work, I just can’t leave the house.

As an extrovert, I build my energy by being around others. I don’t think it would be good for business for me to work from home most of the time. And I don’t think it would be good for an introvert to work from home most of the time.

However, I do appreciate the ability to do so, when necessary.

One thing I have learned from my most recent “let’s assess the team” exercise is that we each bring something special to the teams in which we belong. Whether you’re the visionary, or the implementer of that vision, or all the other necessary roles needed to accomplish the goals and strategy of the team we need one another to balance things out and create a functional entity.

So I will not judge Yahoo! But I will watch. And I will learn.

The 5 Ps of Legal Marketing Now Includes Pricing

As a member of the Legal Marketing Association‘s (LMA) Board of Directors I get the inside scoop to what’s going on in our association. But sometimes I am under the “cone of silence” and can’t say a thing.

I am so excited to officially get to spill the beans on some exciting news: LMA has launched a Client Value Shared Interest Group (SIG) focused on Pricing, Project Management and Process Improvement. From our board president Aleisha Gravit‘s message to today:

The SIG is being formed under the leadership of Toby Brown, Director of Pricing and Strategic Analytics at Akin Gump, along with some of the industry’s top leaders in legal pricing, project management and process improvement, many of who will be joining the LMA community as new members. These leaders bring with them a group of nearly 150 pricing and process improvement experts from the legal and business community and we are excited about the amount of experience and perspective they will bring to our pricing discussions and other LMA topic areas.

This SIG’s focus furthers LMA’s position as a thought leader for the legal marketplace as it relates to the 5 P’s of marketing: Promotion, Placement, Pricing, Product and People. Members will share best practices and create an informed dialogue about pricing structures, project management and process improvement trends in the legal profession. LMA already provides content related to pricing considerations in the legal market; the new SIG not only extends but elevates our programs in this topic area.

I for one am so excited to welcome Toby and company to LMA. I plan to sit front and center, live-Tweeting his session at the LMA Annual Conference (April 10-12 | Las Vegas). I’ve even officially joined the SIG. Can’t wait for the first in-person meeting at LMA, and all the webinars to come in the near future.

This is an exciting new venture and direction for our professional association. Pricing, project management and process improvement are a PERFECT fit to where are are evolving as a group, and as an industry. We’ve come a long way since Bates v. State Bar of Arizona.

You really are not that special, and neither am I

Oh, I’ve been seeing people posting on Facebook and elsewhere how special they are. Seems LinkedIn sent them a notice that they are in the top 5% or 1% of profiles viewed.

Yeah, yeah. Bla, bla. Me too. So what?

HMM LinkedIn

Am I better than 99% of you because I’m in the top 1% of LinkedIn profiles viewed?

Does this new elite status make me a better legal marketer, board member, blogger, Girl Scout Leader, wife or mother?

If my profile is viewed more than Despina Kartson, does it make me a better strategist?

If viewed more than Aleisha Gravit, a better organized and systematically logically thinker?

No.

My value and contributions to my profession are not based on how often my profile is viewed. This new LinkedIn status does not make me special, a best, or super, or whatever person.

My value and contributions are based on my actions and my reputation. My work product, and my ability to showcase it.

Being in the top 1% of LinkedIn profile views just means the spam-bots have found me. Now, do you want to buy some cookies or what??

Buy the Cookies

 

A Guy Walks Into a Law Firm CMO’s Office and …

Ben Greenzweig

I’ve known Ben Greenzweig, Co-CEO, Momentum, for several years. We met through the Legal Marketing Association (LMA). Like many of my LMA friends, we started out working on an LMA project — the annual conference — moved that relationship forward, and are now personal friends.

Ben and I were recently talking about LMA and how this association, and the legal marketing profession, is different than any other. I asked Ben to write about his experience with LMA, and why, when launching his own company, he chose to remain connected to legal, legal marketing, and LMA.

———————————————————————————————-

When I walked into the offices of Loeb & Loeb in 2005 little did I know how much of a life changing event that moment would be.

The meeting had no unusual purpose, as I was keen to meet with the brand new Chief Marketing Officer of a firm that I hoped to do more business with. After an intellectually intoxicating 90 minutes, I left that meeting with not only a new client, but a friend and an introduction to a network that would – in many ways – define my professional career going forward.

For those of you that ever met Jennifer Manton, you can understand when I tell you that she can be quite persuasive; a skill built on intellect and passion and honed with experience. So it should come as no shock that she successfully convinced me to join the Legal Marketing Association (LMA) and volunteer for a leadership position with the New York chapter during that very first meeting.

Over the next few years I was an active committee co-chair and then an elected board member at large. I’ll never forget my first Annual Conference in Atlanta when I was enveloped by an overwhelming sense of community, togetherness and, perhaps most importantly, a collective spirit of support that rivaled no other industry or profession that I have ever been exposed to.

As a speaker at the Annual Conference I was unsure of what reception I would receive given my relative “newbie” status, but those fears were quickly dispelled when Jennifer, my co-presenter Michelle Chaffin, and dozens of New York chapter friends made me feel as warm and welcome as can be. (Having Maya Angelou deliver one of the most inspirational keynote addresses I’ve ever heard didn’t hurt either.)

My personal “aha” moment came in the afternoon of day one when I took a moment to view the event through a conference professional’s eyes and realized that despite significant pockets of success, there was a major opportunity to enhance the value and experience for attendees at the Annual Conference. From that moment I was determined to create a better event for LMA, an event that I couldn’t wait to attend. I was a kid wanting to create a better candy store for me and my friends.

I spent the next few years sharing my vision of a more valuable Annual Conference experience with LMA leadership and during that process became introduced to an entirely new crop of former, current and future activists and leaders that provided me with limitless time, support and guidance. People like Betsi Roach, Jeanne Hammerstrom, Jim Durham, Andrea Crews, Alycia Sutor, Aleisha Gravit, Tim Corcoran, Lisa Simon, Heather Morse-Gellar, Eva Wisnik, Dawn Gertz and so many more that I would run out of space listing here.

Fast forward to 2012, after many successful years of working with LMA and driving my previous organization to record setting growth, I decided it was time to move on and forge my own path with a new endeavor, Momentum Events and Consulting, that I co-founded with my good friend and colleague, Matt Godson.

The support, encouragement and friendly advice I received from so many of my association brothers and sisters was beyond overwhelming. Good, bad or ugly, all the advice I received was genuine and fair, compassionate and educated. The one thing that remained constant throughout this journey was the feeling that the community I had become so intertwined with over 6 years was as much a part of me as I was a part of it.

I can never repay the debt I incurred from all the support I was – and continue to be – given, but I guess I’m not supposed to because LMA is not about repayment; it’s about paying it forward. LMA is a breeding ground for success, risk-taking and advancement. It is the trapeze artist’s net, the chemist’s Bunsen burner, the automobile’s air bags. LMA will not guarantee you success or failure, but it will provide enough support, encouragement and guidance to help you make the best decision possible.

So how can I pay it forward? I can start by saying that no other professional association I have ever been exposed to has ever been as collectively focused on an individual’s personal and professional success than LMA. Many of us work for companies that compete vigorously, ruthlessly, but what remains when the clouds of the free market lift is a network of people that truly believes that a rising tide lifts all boats. To say this collaborative spirit is uncommon outside our industry would be an understatement.

Like you, I do not know what my future holds; none of us do, but I do know that no matter which path I take, I will continue to be guided  by the relationships forged within LMA and for that I will remain forever grateful.

Ben can be reached at ben@momentumevents.co.

I broke out of legal marketing, and it feels GREAT!!

(Image:Matthias Clamer/Stone+/Getty)

I broke out of my legal marketing industry bubble this week and have been attending the Chief Marketing Officer Institute in Vegas. For fun and comfort, I dragged along Adam Stock and Jonathan Fitzgarrald.

The CMO Institute has been a small and intimate, yet high-level and well-crafted event. Sure, there have been some misses from the podium, but, for the most part, my Curious George has been satisfied.

It’s been amazing, invigorating, eduational, and fun.

It’s encouraging,validating, and a bit frightening to realize we laugh at the same jokes: “Who’s department is seen as a cost center,” hahaha.

It’s been rewarding as I sat and brainstormed a challenge I had with CMOs from different industries and sectors and realized they had fresh solutions for me, and at other times validated my assumptions.

It’s been eye-opening to speak with my counterparts in the companies that my firm represents. Hello? Bueller? Bueller??? Makes sense. Right?? Enough GC Roundtables. I want to see CMO Rountables.

Not only did I make some new friends (Steve, Heather, you know I am talking about you), I found a new blog to follow Common Sense of Business.

Along with a couple products that I think could migrate easily into legal, Domo and Marketo, I also have some great content swirling around my head just waiting to be turned into blog posts, (must.write.before.I.forget).

I still have a few more sessions today before heading out to Chicago for the LMA Board meeting, where it’s supposed to be a high of 61* today, and a high of 19* on Thursday. What the hell is THAT??

I think I will bring a better me to Chicago (still bitching about the weather). A more passionate me (you guys are warned, lol). A more engaged me.

For my personal “marketing me,” I will continue to add non-legal marketing programs like the Chief Marketing Officer Institute, to my mix.

The intimacy of the event allowed me to quickly meet new colleagues, and have some insightful, funny and memorable conversations and experiences, bring back new ideas to help me do my job better, and some new friends.

Can’t beat that. Except for the LMA Annual Conference coming up in April.

Jonathan and I have been tweeting at #CMOInstitute if you’d like to follow along today, or get an idea of what we’ve been experiencing and capturing over the past couple days.

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